ICT Solutions

MONITOR PERFORMANCE WITH POISE

Everest's Network Performance features help you to improve service by proactively managing network performance and ensuring quality of service across the entire network infrastructure. It allows you to address a number of challenges, including managing a diverse collection of devices from numerous vendors, isolating the source of performance degradation throughout the network, minimizing recurring WAN expenses and providing consistent reporting across heterogeneous network infrastructures.

Comprehensive performance details on:

• Memory
• Interface
• Network traffic
• CPU
• Network availability
• Disk space
• Error rate
• Packet loss

EFFECTIVE FAULT MANAGEMENT

Everest helps you to proactively capture, report and act on events that may impact your network performance. The solution excels on specific root cause and impact analysis to pinpoint singular IT problems, as well as revealing the node(s) of impact combined with information on how to find the problem and fix it. At the first hint of trouble, Everest ensures that the designated personnel are alerted, or possible self-remedy applications triggered where appropriate. With further correlation techniques, Everest reduces the Mean Time To Repair (MTTR), resulting in a high quality of service and ensuring customer satisfaction.

Operators can monitor issues through user-friendly views that are internally powered by powerful mechanisms such as:

• Event and Alarm Management
• Event Correlation
• Notification
• Acknowledgement
• Escalation
• Syslog Management

QUICK-FIRE NOTIFICATION AND ESCALATION

Everest's powerful multi-grouping mechanism in notification, coupled with the correlation technologies, sends notifications to multiple operators and multiple hierarchies. The escalation and acknowledgement features ensure that the critical alarms are addressed by the operators in time, assuring that high service levels are promised to the customer.

Everest allows you to subscribe to the types of events whose occurrence requires your attention. When the defined type of event occurs, Everest will notify you through your chosen notification method, such as Email, DOS Batch file, SMS, Beep, SNMP trap, BatchNotifierAPI or XML.

INFORMATIVE AND CUSTOMIZABLE REPORTS

Everest offers you elegant and easily customisable reports, ensuring the monitoring of information in a manner that drives business efficiency for your enterprise. Everest's reporting capabilities are totally configurable to provide detailed reports for any other statistics monitored by Everest for a particular deployment.

Easily associate different statistics and isolate any potential bottlenecks in the infrastructure setup in the event of any performance situation. Everest also comes with a voluminous set of predefined reports that cuts down on the cumbersome task of defining new reports.

Real-time reports:

• Network availability
• Network utilization
• Network throughput
• CPU usage
• Packet loss
• Disk utilization
• Memory used
• Error rate

THE POWER TO SCALE WITH YOUR ENTERPRISE

Everest allows you to scale smoothly, from a standalone Everest process for a small enterprise, to a distributed redundant multi-tier configuration of Everest processes for large network deployment. Its intelligent filtering and consolidation helps to keep the amount of management information transmitted via the network to manageable proportions.

BENEFITS

• Prioritise events for decisive, intelligent action
• Insight into the impact of performance degradation on business services
• Quick access to actionable information
• Minimize the cost of downtime
• Radically decrease mean time to repair (MTTR)
• Comprehensive visibility across different vendors and technologies
• Around-the-clock scalability to manage your growing business
• Increased productivity by leveraging existing staff resources
• Improve quality of service