To ensure a smooth implementation of your network solutions and the success of your business strategy, our program managers work closely with you throughout all project phases, ensure efficient service delivery by coordinating and supervising all activities in each stage including:
DMX Professional Services offers comprehensive maintenance and operations support services, with proactive network monitoring, swift response and accurate diagnosis from our highly trained experienced personnel.
We also offer suite of flexible and tailor-made maintenance options, from basic hardware replacement to dedicated round-the-clock high availability service. Service level agreements are included in all service packages to ensure service quality and customer satisfaction. Maintenance support service options comprises the following: